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FAQ

Orders
ARE YOUR PRODUCTS REAL HAIR ON COWHIDE MADE
WHAT KIND OF ANIMAL IS USED TO MANUFACTURE PRODUCTS?
IS ANY ENDANGERED SPECIES ON SALE IN THIS SITE?
STENCILED HIDES ARE ALSO PRINTED ON COWHIDES?
WHICH IS THE COUNTRY OF ORIGIN OF THESE PRODUCTS?
ON SALE PRODUCTS REQUIRE ANY CERTIFICATE OF ORIGIN TO BE IMPORTED?
ARE THEY CHROME TANNED COWHIDES?
DO YOU MANUFACTURE PRODUCTS UNDER CUSTOMER REQUIREMENTS?
IS THERE ANY FAILURE ON YOUR PRODUCTS?
DO YOU OFFER SEVERAL QUALITIES OF HIDES?
DO PRODUCTS SMELL BAD?
HOW CAN I CLEAN UP MY HAIR ON COWHIDE?
HOW LONG IS THE USEFUL LIFE OF YOUR HIDES?
DO YOUR PRODUCTS HAVE ANY LOGO OR BRANDING OF KUHFLLE.CH ON THEM?
DO YOUR PRODUCTS HAVE ANY LOGO OR BRANDING OF KUHFELLE.CH ON THEM?

Payment possibilities
WHAT PAYMENT METHODS DO YOU TAKE?
IS THIS A SECURE SITE?
CAN I BUY ON CREDIT?
I DO NOT HAVE A CREDIT CARD. DO I HAVE ANY ALTERNATIVE WAY TO PAY?
I AM WHOLESALER/RESELLER, CAN I GET ANY DISCOUNT FOR ME?
WHAT IS THE MINIMUM AMOUNT OF MONEY TO BE CONSIDERED A WHOLESALER OR RESELLER?
COULD I PAY IN LOCAL CURRENCY WITH MY CREDIT CARD
CAN I GET MY MONEY BACK IF I REGRET MY PURCHASE?
WHAT DOCUMENTS ARE REQUIRED TO BE A WHOLESALER?

DO YOU SHIP YOUR PRODUCTS AROUND THE WORLD
WHAT SHIPPING METHODS DO YOU OFFER?
HOW LONG WILL IT TAKE BEFORE MY ORDER ARRIVES?
WILL I HAVE TO PAY TAXES OR FEES WHILE MY ORDER IS ARRIVED
MAY I ADD SHIPPING INSURANCE FOR THE SAFETY OF MY PURCHASE?
DO PRODUCTS ARRIVE AT A GIVEN ADRESS OR AT CUSTOMS DEPARTMENT?
DO YOU ACCEPT CASH-ON-DELIVERY (COD) PAYMENTS

WHAT IF I NOT 100% SATISFIED WITH THE PRODUCT?
CAN I GET MY MONEY BACK IF I REGRET MY PURCHASE?
IS THIS A SECURE SITE?
DOES THE PURCHASED PRODUCT LOOK LIKE PICTURES SHOWED IN THIS SITE? KUHFELLE.ch
NONE OF YOUR WIDE RANGE OF PRODUCTS IS WHAT I NEED. MAY I REQUEST A CUSTOM PRODUCT?
HOW LONG WILL IT TAKE BEFORE MY ORDER ARRIVES?

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